How to validate an idea
Validation is the deliberate search for evidence you are wrong, done cheaply, before you commit months of work.
The three questions, in orderโ
- Is the problem real and frequent? (discovery)
- Will someone pay to remove it? (willingness to pay)
- Can it be delivered reliably enough to trust? (feasibility)
Most ideas die at question 2, not question 3. Test money before you test technology.
Cheap tests that produce real signalโ
- The paid pilot letter of intent. A signed agreement to pay for a small first engagement is worth more than a hundred survey responses.
- The manual concierge. Deliver the outcome by hand for one customer, with no product at all. If it is valuable done manually, automation is an efficiency play; if it is not, no amount of AI will save it.
- The pre-sell. Offer the pilot at a real price before it exists. A "yes, here is my deposit" is validation; a "sounds interesting" is not.
Set the bar before you startโ
Decide the pass/fail line in advance, so you cannot rationalise a weak result later. For example: "Two of five operators must commit to a paid pilot within three weeks." Write it down. Honour it.
Distinguish the ladder of commitmentโ
Not all "yes" is equal. In ascending order of signal:
- "Interesting." (worthless)
- "I'd use that." (weak)
- "I'd pay for that." (better)
- "Here is my calendar / deposit / signature." (real)
Only the bottom rung counts.
Record it honestlyโ
Keep a note of what you predicted, what you tested, and what actually happened โ including the times you were wrong. See evaluation and evidence for how to make results credible rather than anecdotal.
Nextโ
If the idea survives, design a small pilot.