Patient administrative front desk
Answer only approved non-clinical questions such as location, opening hours, documents and payment methods.
Answer only approved non-clinical questions such as location, opening hours, documents and payment methods.
Schedule staff-ordered follow-ups and track administrative next steps.
Show utilization, cancellations, no-shows, callback volume and waiting-list conversion without clinical analysis.
Verify presence of referral, consent, questionnaire, insurance and requested documents before a visit.
Handle administrative booking, reminders, cancellation and waiting-list refill, without diagnosis or triage.